Please note that all bookings and communications with our Workshop and Service Centre will be via EMAIL ONLY – the centre does not utilise a phone call service at any time, so please email queries as requested below.
At Greenaer, we are passionate about what we do and want to keep you cycling safely and smoothly for as long as possible on your electric bike! Proper maintenance is key to this and we believe that prevention is better than cure!
We have a fully equipped workshop with the latest equipment, all operated by our team of experienced mechanics on site 5 days a week. Monday – Friday 10 am – 6 pm. This ensures, where possible, a fast turnaround of your repair or service. Our aim is to have your bike back to you the same day or within 24 hours. However, during busy periods this can run into 48 hours. Our mechanics will contact you directly when the work is completed, or if there is something we need to discuss with you regarding the bike and also to arrange the collection of your bike.
As a commitment to our customers. Our workshop only services electric bikes purchased from Greenaer.
We will always quote prices in advance and do a full inspection and assessment.
Bikes must be dropped in before Midday on the day of booking or you will lose the booking and will need to be rescheduled.
For any queries please email email@example.com
For general maintenance tips about your e-bike click here